Refunds/Cancellations

Any real money in your account is your actual account balance. Any winnings would be added and/or losses incurred from using the services, entry or other fees, previously withdrawn money by the User, any promotional money or winnings generated therefrom, or amount forfeited by us for any suspected fraud or rejection or cancellation of transaction(s) by your or any third party bank, resulting of charge-backs, insufficient funds or any other reason would subsequently be subtracted. Also levied would be the Inactive Account Fees.

A cash-out request will be accepted when catered to deposit method restrictions, bonus restrictions and/or Security Reviews. You can withdraw amounts only within your transaction limits and levying any after any processing fees for withdrawal User can request for a refund anytime online. With MARITIME INNOVATORS TECHNOLOGIES PRIVATE LIMITED, the user account will be checked for any games played or bonus claims and the request will be processed within 2 weeks. A request for cancellation of any transaction would be processed within 2 weeks given the player has the balance of the transaction in his/her account.

Any amount from your winnings may be reported and withheld complying with any applicable law. It is solely your responsibility to deal with all the taxes involved with your winnings. Neither prize money nor balance can be redeemed for any other prize nor can it be transferred. When withdrawing, payment will be made to you either by cheque or bank transfer.

Although payment processing will be made as soon as possible, due to our Security Reviews, payments may be delayed and withheld by us.

MARITIME INNOVATORS reserves all rights to close player accounts and forfeit related balances and/or take any other appropriate action, including legal action, in the event of submission of incomplete or false KYC information, creation of multiple accounts, suspicious movement of money into multiple unrelated accounts, inoperativeness of the account for more than 365 days, or any suspicious, fraudulent or illegal behaviour.

Customer can wish to get refund and raise a request within 3 days of booking, and post checking the case, we will approve the status of refund.

Once refund gets approved, it will be processed in 2 business days and will be credited to original mode of payment in 5-7 business days.